Privacy Policy for Instant Answer AI


Last Updated: 3/7/2025


1. Introduction

Welcome to Instant Answer AI ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.instantanswerai.com or use our services. 



2. Information We Collect

 

We may collect the following types of information:

 


  • Personal Information:


  • Name
  • Email address
  • Phone number 
  • Company name
  • Any other information you provide to us through forms, inquiries, or communication.



  • Usage Data:
  • Information about how you use our website, including your IP address, browser type, pages visited, and time spent on those pages. 
  • Cookies and similar tracking technologies (see our Cookie Policy below).
  • Communication Data: Records of your communications with us, including emails, phone calls, and text messages (with your consent).

3. How We Use Your Information

 

We use your information for the following purposes:

 

  • To provide and maintain our services.
  • To respond to your inquiries and provide customer support. 
  • To send you important updates and notifications. 
  • To improve our website and services.
  • To analyze website usage and trends.
  • To comply with legal obligations.
  • To communicate with you about marketing promotions, if you have opted in to receive them.

4. Sharing Your Information

 

We may share your information with:

 


  • Service Providers: Third-party vendors who assist us in providing our services (e.g., hosting providers, email providers). 
  • Business Partners: Only when necessary to provide the services you requested.
  • Legal Compliance: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

 

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. 



6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 



 

7. Your Rights

 

You have the following rights regarding your personal information:

 


  • Access: You can request access to the personal information we hold about you. 


  • Correction: You can request to correct any inaccuracies in your personal information.


  • Deletion: You can request to delete your personal information, subject to legal limitations. 


  • Opt-Out: You can opt-out of receiving marketing communications from us at any time. 
  • Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.


 

To exercise these rights, please contact us at hello@instantanswerai.com. 



8. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device. You can control cookies through your browser settings. 



  • Types of Cookies: Essential Cookies: Necessary for the website to function.
  • Analytics Cookies: Used to analyze website usage.
  • Marketing Cookies: Used to personalize advertisements (if applicable).
  • You can change your cookie settings within your browser.


9. Children's Privacy

 

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it. 



10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 



 

11. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at: 



  • Email: hello@instantanswerai.com
  • Phone: (248) 313-4495